Watch the recording of this Access webinar, part of the Command the Network VIAVI Spring/Summer 2020 educational webinar series.
This webinar, Broadband Service Activation for PON, Ethernet, WiFi – Best practices to improve customer satisfaction and reduce OPEX - focused on how to reduce customer complaints and costly repeat visits. VIAVI experts discussed recommended key new physical, network and application layer tests that can be performed first in customer premises to improve customer satisfaction.