VIAVI Receives a NPMD Customers’ Choice Distinction

With an overall rating of 4.9 out of 5 as of July 31, 2020, we believe VIAVI Solutions is the clear choice for enterprises looking for a network performance monitoring solution that meets their needs now and into the future.

The 2020 Gartner Peer Insights ‘Voice of Customer’ Network Performance Monitoring and Diagnostics (NPMD) report uses customer reviews from the Gartner Peer Insights forum to provide insight into existing customers’ views of a vendor’s product. This aggregated peer perspective, along with the individual detailed reviews, is a useful complement to expert-generated research such as the Market Guide as it focuses on direct peer experiences of implementing and operating a solution.
Gartner 'Voice of the Customer' report provides points of view expressed by users across the following business-critical areas:
  • Willingness to recommend
  • Product capabilities
  • Evaluation and contracting
  • Integration and deployment
  • Service and support
Gartner peerinsights customers' choice 2020

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Gartner Peer Insights ‘Voice of the Customer’: Network Performance Monitoring and Diagnostics, 9 October 2020. 

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.